Our Policy
Terms and Conditions :
Welcome to Holiday Holic Tour & Travel Services by using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our site or booking our services.
We collect personal information when you use our website or services. This information may include your name, contact details, email address, and other relevant details necessary for booking travel arrangements. We ensure that this information is collected with your consent and used only for the purpose for which it was provided.
1. Use of Information
We use the collected information to provide you with the best travel services possible. This includes processing bookings, sending confirmations, and providing updates related to your travel plans. Your contact information may also be used to send you promotional offers or newsletters, but you can opt out at any time.
2. Security
We take the security of your personal information seriously. We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, and destruction. Our website uses secure sockets layer (SSL) technology to encrypt the information you provide.
3. Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties unless we provide you with advance notice. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
4. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser. These cookies enable the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
5. Payment Terms:
After confirmation of any Package request: 25% of tour package cost required immediately to book all the respective services.
15 Days prior to arrival date: 50% of tour package cost required.
07 Days prior to arrival date: 100% of tour package cost required.
All payments must be notified by an e-mail format only with attached transaction details.
Payment terms are subject to change at the time of booking as per Hotel Policy and High Season.
We will not entertain any credit facility.
6. Cancellation Policy:
All cancellations must be made in e-mail format only.
Any cancellation at 45 Days prior to arrival date – No charge
Any cancellation between 45 Days – 30 Days prior to arrival date: 25% of tour fare charge
Any cancellation between 30 Days – 15 Days prior to arrival date: 50% of tour fare charge
Any cancellation between 15 Days – 10 Days prior to arrival date: 75% of tour fare charge
Any cancellation less than 10 Days: 100% of tour fare charge.
Once the package is booked & confirmed North Sikkim part is Non Cancelable or Non Refundable.
Refunds (if applicable)
If your refund are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 7-10 working days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted
7. Privacy Policy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
(a.) The Information We Collect
This notice applies to all information collected or submitted on holidayholic.in. The website offers travel related services such as air tickets, hotels rooms etc. We collect the following personal information to provide the services mentioned above.
Name
Address
Date of birth
Passport number
Email address
Phone number
Frequent Flyer Numbers
IP address
(b.) The Way We Use Information
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We will use this information to occasionally inform you of promotions being run on the website. Within each email, you will be provided with an option to opt out from receiving such emails in the future. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, but we would not disclose anything that could be used to identify those individuals. Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you with an opportunity to opt-out or otherwise prohibit such unrelated uses.
Our Commitment To Data Security to prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
(c.) How You Can Access Or Correct Your Information
You can access all your personally identifiable information that we collect online and maintain by contacting our customer service department. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
(d.) Contact Information
If you have any questions or concerns regarding our Privacy Policy, you can contact us at: 205, 2nd Floor, SRBC Tower, Sector-9, Vasundhara, Ghaziabad-201012
Holiday Holic Tour & Travel Services Email: [email protected], [email protected] Phone: 99999 61577
(e.) Changes to this Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page. We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices.
Thank you for choosing Holiday Holic Tour & Travel Services. We are committed to ensuring your privacy and providing you with the best travel experience.